Customer journey and service design made easy!

Ever thought on how to digitise your customer journey “post-it” wall walks?

More than Metrics offers tools and stuff for CX and service designers. They are a dynamic start-up team from Innsbruck in Austria.

WENCOUR is now official reseller of their two software solutions Smaply and Experience Fellow. Furthermore, when it comes to Customer Experience Design, we use their tools in our client projects.

The Tools

Smaply is a web-based software to visualize customer experience. Create digital Personas, Stakeholder Maps and Journey Maps, and make high-quality print exports.

ExperienceFellow combines a free smartphone app and a web-based software to research customer experience. Conduct highly efficient customer experience research, codify results, make high-quality exports.

Get in touch with us to get a free trial account and demo.